Doula Consultancy Services UK Community Interest Company - About Us

Doula is greek for servant. In pursuit of Doula excellence, we wanted to set up Doula Consultancy Services UK Community Interest Company to serve you. Doula Consultancy Services UK is a dynamic, forward thinking Community Interest Company. Although we are based in London in The United Kingdom, we are currently expanding our company nationally and internationally.
 
The objective of Doula Consultancy Services UK CIC is to provide high-quality doula services. We are duly proud that Doula Consultancy Services UK Community Interest Company has been set up for communitiy  benefit. We are a Social Enterprise Company that wants to use our profits for the public good. We believe that all women who are socially disadvantaged within our communities should have access to doula care and training. The asset lock gives public reassaurance that all money generated or donated will be used for community benefit.
 

Historically, Doula Consultancy Management team have a doula/nursing/teaching background. The foundation of our company is built on the highest of quality standards and meeting customer expectations. Working well as a team, we have developed a sophisticated stylish way of management where our talents, versatility and expertise blend successfully with each other.

The diversity of our vibrant, cultural, spiritual and social backgrounds makes our partnership all the more exciting. We are motivated,  hard working individuals. Working well as a team, we face our challenges together. So far we have been able to establish and maintain an excellent reputation.

We have drive, enthusiasm, creativity, innovation, passion, wisdom, endless energy and ambition. Between us we have an effervescent, exciting eclectic fusion of personalities and humour which is captivating and infectious. However we do share the same vision and philosophy which is to deliver the highest bespoke quality services, with excellence in mind.

Meet Managing Director Marcia Blackstock

I am a mother of one, to Jessica Joyce. We call her Jay Jay for short. I am sensitive to couples with infertility issues as I struggled with infertility myself for years.

I am a Registered Mental Nurse with over 25 years experience. I have worked in a variety of clinical and community settings. I have a wealth of expertise in nursing management and have had success and many numerous achievements. For example I was instrumental in leading Willow View Psychiatric Day Hospital (formerly Tamar Day Hospital) to Charter Mark Status. With my long history working in the caring profession, my own difficult experiences during pregnancy, and my interest in helping other women during their pregnancy and after, I felt that the role of a doula was something that appealed to me and I felt that I could develop this.

Along with my colleagues, I was instrumental in driving forward and developing the first ever Combined Antepartum/Birth/Postnatal Doula academic university training.

I feel extremely passionate about the role of the role of a doula in pregnancy. My mission is to do whatever it takes to continue to improve standards in the delivery of doula care. At Doula Consultancy Services, we pride ourselves on our excellent Doula service. We offer Doulas that are caring and compassionate.

Breastfeeding is a choice and I by no means pressure women to breastfeed, but I encourage women to give it a try. I never thought I would breastfeed, but I tried it and enjoyed it once I got the hang of things. I breastfed/formula fed my daughter for six months.

I am registered with the Nursing and Midwifery Council. My role as a Doula does not conflict with my role as a Registered Nurse.

Our Mission Statement

The mission statement of Doula Consultancy Services is to contribute to its community through the pursuit of delivering quality doula services, education, learning, and research at the highest national and international levels of excellence.

Doula Consultancy Services' distinctive mission is to combine our services and academic rigour with a practical, entrepreneurial and imaginative approach. 

Core values

Our core values are as follows:

• The unique, quality Antepartum/Birth/Postnatal Doula services that will differentiate Doula Consultancy Services from Doula Services.
• Providing national/international Middlesex University level academic doula training for all aspiring Doulas.
  

Doula Consultancy Services relationship with society

• To allow individuals, the widest possible  access to our Company
• The contribution which Doula Consultancy Services can make to society through the pursuit, dissemination, and application of knowledge
• Opportunities for innovative partnerships with maternity units, health centres, GPS, business and charitable foundations.

Doula Consultancy Services Staff

• Recognition and reward of the Doula Consultancy Services staff as its greatest asset
• The encouragement of career development for all staff.
  

Our Philosophy

• Doula Consultancy Services truly believes that all those that comes into contact with us, have a right to be treated as individuals with their own set of beliefs that demands respect. Our innovative, passionate and creative intuition ensures that everyone we come in to contact with is treated in the same manner as we would expect to be treated ourselves. Meeting the needs of everyone who comes into contact with us is our ultimate aim. We respect that people have different needs, wishes and desires.
• We actively encourage a process of two way communication between all our clients, their families, Doula students, and other healthcare professionals.
• All our clients will be given evidenced based information and every opportunity to make informed choices about their own doula care and/or doula training
• Doula Consultancy Services is a service that continually reviews the needs of the community it serves. We strive to meet them in the context of a full commitment to equal opportunities, anti discriminatory practice and diversity. We are constantly reviewing and developing our Doula services and training in line with current evidence based on good practice, and are receptive and responsive to ever changing situations
• Our ultimate aim is to provide a quality Doula Service and quality academic training that is flexible accessible and geared towards the provision of high quality Doula care. Our Doula Consultancy Services’ aims and objectives will be regularly evaluated, monitored and audited. 
  

Doula Customer Care Charter

Doula Consultancy Services Doula Charter aims to:

• Be helpful, fair and polite to all of our clients at all times, making sure one knows what services to expect and what they are entitled to. We strive to comply with individuals in a committed caring warm and friendly manner
• Respect our clients’ privacy and dignity at all times.
• Be totally committed to Equal opportunity and diversity issues. This is regardless of sensory, mental/physical disability, religious beliefs, sexual orientation, cultural background, social class gender or age.
• Welcome compliments, comments, complaints and feedback and in turn will use these to help us alter or improve the services that we provide.